Privacy Policy for Arch Alley Bowl

Arch Alley Bowl ("we," "our," or "us") is committed to protecting the privacy of our patrons and online visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with us through our physical location, our online platform, or by booking our services.

1. Information We Collect

We collect various types of information to provide and improve our recreation and entertainment services.

• Personal Identification Information: This includes information you voluntarily provide when making a booking, signing up for a league, purchasing from our pro shop, entering a contest, or contacting us. Examples include your name, email address, phone number, and payment information (processed securely by third-party payment providers).
• Usage Data: When you visit our online platform, we automatically collect data about your device and how you interact with our site. This may include your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. This helps us understand how our site is used and improve its functionality.
• Event or Booking Details: Information related to your private party bookings, league registrations, or event attendance, such as chosen dates, times, guest counts, and special requests.
• Transaction Data: Details of transactions you carry out through our online platform and for the fulfilment of your orders.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide and manage your bookings, event hosting, league participation, and pro shop purchases.
• To process transactions and send you related confirmations and receipts.
• To respond to your inquiries, provide customer support, and communicate with you about our services.
• To improve our online platform, services, and guest experience through analytics and feedback.
• To send you marketing communications about promotions, events, and new services that may be of interest to you, with your consent where required.
• To comply with legal obligations and protect our legal rights, for example in response to court orders or legal process.

3. Disclosure of Your Information

We may share your information with trusted third parties under certain circumstances:

• Service Providers: We engage third-party companies and individuals to facilitate our services, perform service-related operations, and analyze how our service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• Legal Requirements: We may disclose your Personal Data in the good faith belief that such action is necessary to:
  • Comply with a legal obligation
  • Protect and defend the rights or property of Arch Alley Bowl
  • Prevent or investigate possible wrongdoing in connection with the service
  • Protect the personal safety of users of the service or the public
  • Protect against legal liability
• Business Transfers: In the event of a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

4. Data Security

The security of your data is important to us. We implement appropriate technical and organizational measures to protect your Personal Data from unauthorized access, accidental loss, disclosure, alteration, and destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

5. Data Retention

We retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy, usually for the duration of your relationship with us and for a reasonable period thereafter to comply with legal obligations or resolve disputes.

6. Your Data Protection Rights

Depending on your location and applicable law (such as the GDPR), you may have certain rights regarding your Personal Data, including:

• The right to access the Personal Data we hold about you.
• The right to request correction of inaccurate or incomplete Personal Data.
• The right to request erasure of your Personal Data under certain conditions.
• The right to object to our processing of your Personal Data.
• The right to request restriction of processing your Personal Data.
• The right to data portability, allowing you to obtain and reuse your Personal Data for your own purposes across different services.
• The right to withdraw consent at any time where we relied on your consent to process your Personal Data.

To exercise any of these rights, please contact us using the details provided below.

7. Third-Party Websites

Our online platform may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

8. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at: